Aplicaciones móviles de salud para el cáncer oral: Una revisión de alcance sobre la experiencia del usuario
DOI:
https://doi.org/10.15517/3vjn1984Palabras clave:
Cáncer bucal; Aplicaciones de salud móvil; Salud digital; Conducta de salud; Aceptación de la tecnología; Satisfacción del paciente.Resumen
Las aplicaciones de salud móvil (mHealth) son herramientas clave para mejorar la concienciación, facilitar la detección temprana y apoyar el diagnóstico y seguimiento del cáncer bucal. Su sostenibilidad y eficacia dependen de la experiencia del usuario (UX), que influye en la adopción, el compromiso y la confianza. Se realizó una búsqueda exhaustiva en tres bases de datos (PubMed-Medline, Scopus y Embase) y dos fuentes adicionales (ScienceDirect y Google Scholar) hasta el 10 de septiembre de 2025, siguiendo PRISMA-ScR. Se incluyeron estudios experimentales, cuasi-experimentales, de cohortes, casos y controles y transversales que evaluaran la experiencia de usuarios de todas las edades con aplicaciones móviles para cáncer bucal. Se analizaron adopción, aceptación, usabilidad, viabilidad y satisfacción. Dos revisores independientes realizaron la selección (kappa = 0,89) con Rayyan AI. Los datos se sintetizaron narrativamente. De 693 estudios, 7 cumplieron los criterios de inclusión. En general, se reportaron resultados positivos en usabilidad, viabilidad, aceptación, adopción y satisfacción entre profesionales, pacientes y comunidad. La usabilidad y viabilidad fueron mayores en aplicaciones con funcionalidad offline o conectividad estable, y en usuarios con mayor alfabetización digital. La aceptación y adopción fueron altas, aunque los profesionales señalaron preocupaciones médico-legales. La satisfacción se asoció con la conectividad y el género, siendo mayor en hombres. Los profesionales priorizaron la utilidad clínica y la documentación, mientras que los usuarios no clínicos destacaron la facilidad de uso y la concienciación. En conclusión, las aplicaciones mHealth para cáncer bucal muestran una experiencia de usuario positiva. Se requieren evaluaciones estandarizadas de usabilidad y diseños adaptados a todos los usuarios para mejorar su adopción y uso sostenido.
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Referencias
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