Psychosocial risks and working conditions in workers in northern Veracruz, México

Authors

DOI:

https://doi.org/10.15517/rwm9v357

Keywords:

Psychosocial risks;, working conditions;, occupational health., gender perspective, CoPsoQ-istas21

Abstract

Introduction: The interaction between psychosocial risks and precarious working conditions constitutes a structural determinant of occupational health. The objective was to analyze the association between exposure to psychosocial risks and working conditions (sector, contract, job function, and remuneration) among workers in northern Veracruz, Mexico, from a gender perspective. Methods: A quantitative, correlational, and cross-sectional study was conducted using a convenience sample (n = 400) from the industrial (25%), educational (17.8%), health (17.8%), and informal (39.5%) sectors. The CoPsoQ-istas21 instrument (0.90) was administered. Inferential analysis employed Pearson's chi-squared test (χ²) and Spearman's rank correlation coefficient (r) (p < 0.050). Results: The predominant profile was young women without contracts (45.5%) and with split shifts. The work area was significantly associated with all psychological demands (p < 0.001). Women showed critical vulnerability to unfavorable work rhythms (χ² = 14.61, p = 0.001; 91.1% of the critical level) and emotional demands (r_s = -0.111, p = 0.026). Men had twice the unfavorable risk due to role conflict (χ² = 9.21, p = 0.010; 26.1% vs. 14.0%) and reported greater job insecurity (r_s = 0.105, p = 0.036). Precarious and informal employment significantly limited development and mental health (p < 0.001). Conclusions: Psychosocial risk is an emerging socio-structural factor conditioned by informality and gender roles, exceeding the scope of NOM-035-STPS-2018. It is imperative to segment prevention efforts: prioritizing job redesign and emotional support for women, and providing clear job roles and contractual certainty for men.

Downloads

Download data is not yet available.

Author Biographies

  • Erika Mayte del Angel Salazar, Universidad Veracruzana, MEXICO

    Profesora de Tiempo Completo de la Facultad de Enfermería de la Universidad Veracruzana

  • Alejandro Hernández Cruz, Universidad Veracruzana, M´´EXICO

    Estudiante del programa de Licenciatura en Psicología de la Universidad Veracruzana

References

Acevedo, G. E., Silva, M. P., & Restrepo, F. A. (2022). Validez y confiabilidad del CoPsoQ-istas21 en trabajadores del sector servicios en América Latina. Revista de Salud Ocupacional e Higiene Ambiental, 15(2), 112-125. https://doi.org/10.1016/j.rsoha.2022.04.001

Balseiro-Almario, C. L., Suasto-Gómez, W. M., Chaparro-Sánchez, M. A., Tapia-Juárez, Y. E., Aguilera-Padilla, N., & Hernández-Zavala, M. (2023). Working conditions of nursing professionals in a secondary care hospital in Mexico City. Journal of Neurological Nursing, 22(1), 84–92. https://doi.org/10.51422/ren.v22i1.400 DOI: https://doi.org/10.51422/ren.v22i1.400

Besoain-Saldaña, Á., Flores, G. A., Muñoz, T. A., & Sanhueza, J. R. (2022). Employment, work, and quality of life conditions of men and women in informal work. Journal of Public Health, 56, Artículo 17. https://doi.org/10.11606/s1518-8787.2022056003505 DOI: https://doi.org/10.11606/s1518-8787.2022056003505

Calizaya López, J. M., Zapata Delgado, F. M., & Evangelista Aliaga, J. L. (2020). Psychosocial risks at work among employees of a mining company in Arequipa. Véritas, 21(2), 25-30. https://doi.org/10.35286/veritas.v21i2.274 DOI: https://doi.org/10.35286/veritas.v21i2.274

Castañeda E. (2021). Cuidadoras Historia de trabajadoras del hogar del servicio de atención domiciliaria y de residencia. https://www.researchgate.net/profile/Ernest-Canada-2/publication/350020619_Canada_E_2021_Cuidadoras_Historias_de_trabajadoras_del_hogar_del_servicio_de_atencion_domiciliaria_y_de_residencias_Vilasar_de_Dalt_Icaria_Editorial/links/604b9ee8299bf13c4f010295/Canada-E-2021-Cuidadoras-Historias-de-trabajadoras-del-hogar-del-servicio-de-atencion-domiciliaria-y-de-residencias-Vilasar-de-Dalt-Icaria-Editorial.pdf

García-Arreola, J., Martínez-García, C., & Esparza-López, J. (2021). Retos de la implementación de la NOM-035-STPS-2018 en las PyMEs mexicanas: Un estudio exploratorio. Revista Mexicana de Economía y Finanzas, 16(3), 1-18. https://doi.org/10.211919/remef.v16i3.612 DOI: https://doi.org/10.21919/remef.v16i2.471

Gómez-Ortiz, V., & Moreno-Jiménez, B. (2022). Evaluación de riesgos psicosociales: Adaptación y desafíos de los modelos europeos en el contexto latinoamericano. Psicología Organizacional y del Trabajo, 38(3), 201-214. https://doi.org/10.5093/pot2022a15

Juárez-García, A., Flores-Jiménez, C. A., & Pelcastre-Villafuerte, B. E. (2020). Psychosocial factors at work and psychological effects on informal merchants in Morelos, Mexico: A preliminary mixed-method exploration. Revista de la Universidad Industrial de Santander. Salud, 52(4), 402–413. https://doi.org/10.18273/revsal.v52n4-2020007 DOI: https://doi.org/10.18273/revsal.v52n4-2020007

Lima, M. N., Noroña, D. R., & Morillo, J. (2021). Analysis of psychosocial risk factors using ISTAS 21 in a pharmaceutical industry. Nursing Horizons, (11), 9–20. https://doi.org/10.32645/13906984.1080 DOI: https://doi.org/10.32645/13906984.1080

Luna-Chávez, E. A., Anaya-Velazco, A., & Ramírez-Lira, E. (2019). Diagnosis of perceptions of psychosocial risk factors at work among personnel in a manufacturing industry. Estudos de Psicologia (Campinas), 36, e1800148. http://dx.doi.org/10.1590/1982-0275201936e180148 DOI: https://doi.org/10.1590/1982-0275201936e180148

Martínez-Mejía, E. (2022). Psychosocial Risk Factors at Work, Organizational Environment, and Workplace Violence in the Tertiary Economic Activity in Mexico City. Región y Sociedad, 35, e1700. https://doi.org/10.22198/rys2023/35/1700 DOI: https://doi.org/10.22198/rys2023/35/1700

Martínez-Valero, J. A., & Crocker-Sagastume, R. C. (2024). Situational diagnosis of job insecurity among nurses in two public institutions in Mexico City: a perspective from the occupational health perspective. Colombian Journal of Occupational Health, 14(1), e-10964. https://doi.org/10.18041/2322-634X/rcso.1.2024.10964

Maslach, C., & Leiter, M. P. (2016). Understanding the burnout experience: Recent research and its implications for job performance. World Psychiatry, 15(2), 103-111. https://doi.org/10.1002/wps.20311 DOI: https://doi.org/10.1002/wps.20311

Moncada, S., Llorens, C., Andrés, R., Moreno, N., & Molinero, E. (2014). Manual of the CoPsoQ-istas21 method (version 2) for the assessment and prevention of psychosocial risks (1.ª ed.). Instituto Sindical de Trabajo, Ambiente y Salud (ISTAS) CCOO. https://copsoq.istas21.net/ficheros/documentos/v2/manual%20Copsoq%202(24-07-2014).pdf

Montalvo, E., Guerrero, E., Rodríguez, M., Agudo, J., Moreno, J. M., & Paredes, D. (2020). Prevalence and levels of exposure to psychosocial factors and risks through the ISTAS-21. Siglo Cero, 51(1), 53. https://doi.org/10.14201/scero20205115372 DOI: https://doi.org/10.14201/scero20205115372

Navarro Giné, A., Esteve Matalí, L., Llorens Serrano, C., Salas Nicás, S., & Moncada Lluis, S. (2022). Exposure to psychosocial occupational risks and mental health: evidence from Spain 2005–2021. IET Yearbook on Labour and Labour Relations, 8, 43–63. https://doi.org/10.5565/rev/aiet.106 DOI: https://doi.org/10.5565/rev/aiet.106

Organización Internacional del Trabajo. (2020). Las dimensiones psicosociales del trabajo: Cambios y desafíos en un mundo globalizado. Oficina Internacional del Trabajo. https://www.sesst.org/wp-content/uploads/2021/04/informe_oit_dia_mundial_sst_2021.pdf

Organización Internacional del Trabajo. (2023). Panorama Laboral 2023: América Latina y el Caribe. Oficina Regional para América Latina y el Caribe https://www.ilo.org/es/publications/flagship-reports/panorama-laboral-2023-de-america-latina-y-el-caribe

Organización Mundial de la Salud & Organización Internacional del Trabajo. (2022). Directrices de la OMS sobre la salud mental en el trabajo: Resumen ejecutivo. Organización Mundial de la Salud. https://www.who.int/es/publications/b/65964

Orozco Moreno, Z. L., Carranco Madrid, S. P., & López Velasco, J. E. (2025). Evaluación de riesgos psicosociales en el lugar de trabajo y su impacto en la salud mental de los empleados. Revista InveCom, 5(2), e502082. https://doi.org/10.5281/zenodo.13876644

Pujol, L., & Dabos, G. (2021). Differential responses to emotional job demands: A review of the literature on individual characteristics and emotional labor. Estudios Gerenciales, 37(160), 472-491. https://doi.org/10.18046/j.estger.2021.160.4088 DOI: https://doi.org/10.18046/j.estger.2021.160.4088

Rhéaume, A. (2022). Job Characteristics, Emotional Exhaustion, and Work-Family Conflict in Nurses. Western Journal of Nursing Research, 44(6), 548–556. https://doi.org/10.1177/01939459211005712 DOI: https://doi.org/10.1177/01939459211005712

Rubio Guerrero, G., López Posada, L. M., & Hernández Arenas, E. Y. (2023). Socially responsible human talent practices in medium-sized and large companies in Ibagué, Colombia. Journal of the Faculty of Economic Sciences: Research and Reflection, 31(2), 37-54. https://doi.org/10.18359/issn.0121-6805 DOI: https://doi.org/10.18359/rfce.6438

Secretaría del Trabajo y Previsión Social. (2018). Norma Oficial Mexicana NOM-035-STPS-2018, Factores de riesgo psicosocial en el trabajo-Identificación, análisis y prevención. Diario Oficial de la Federación. https://www.dof.gob.mx/nota_detalle.php?codigo=5541828&fecha=23/10/2018

Siegrist, J. (1996). Adverse health effects of high-effort/low-reward conditions. Journal Of Occupational Health Psychology, 1(1), 27-41. https://doi.org/10.1037/1076-8998.1.1.27 DOI: https://doi.org/10.1037/1076-8998.1.1.27

Silva-Bajaña, J. J., & Quinde-Alvear, G. G. (2024). Riesgos psicosociales y su impacto en el clima laboral del personal Sanitario, en el área de emergencia del distrito de salud 08d05. MQRInvestigar, 8(4), 4581-4612. https://doi.org/10.56048/MQR20225.8.4.2024.4581-4612 DOI: https://doi.org/10.56048/MQR20225.8.4.2024.4581-4612

Silva-Bustos, H., Lefio Celedón, Á., Marchetti Pareto, N., & Benoit Marchetti. (2014). Psychosocial risks in urban and interurban freight and passenger transport drivers and their association with self-perceived health and occupational accidents. Ciencia & Trabajo, 16(50), 67-74. https://dx.doi.org/10.4067/S0718-24492014000200002 DOI: https://doi.org/10.4067/S0718-24492014000200002

Soliz Baldoma, R. L. (2022). The impact of psychosocial risk factors on workers in the industrial sector. Trascender, Contabilidad y Gestión, 7(20), 71-81. https://doi.org/10.36791/tcg.v8i20.162 DOI: https://doi.org/10.36791/tcg.v8i20.162

Suh, C., & Punnett, L. (2022). High emotional demands at work and poor mental health in direct customer service workers. International Journal of Environmental Research and Public Health, 19(12), 7530. https://doi.org/10.3390/ijerph19127530 DOI: https://doi.org/10.3390/ijerph19127530

Uribe-Prado, J. F. (2020). Psicología del trabajo en México: Riesgos psicosociales, salud mental y NOM-035. Manual Moderno. https://www.facilitadores-alfa.org/wp-content/uploads/2020/11/Psicologia-del-trabajo-y-productividad.-Jesus-Felipe-Uribe-Prado.pdf

Downloads

Published

2026-09-09