Procesos de Resiliencia, Engagement y Competencias Emocionales en profesionales de atención a población adulta mayor en situaciones de violencia en Saltillo, Coahuila y Monterrey, Nuevo León México
DOI:
https://doi.org/10.15517/ap.v32i125.32528Palabras clave:
Resiliencia, engagement, competencias emocionalesResumen
En los últimos años se han incrementado los estudios sobre la resiliencia como un proceso desarrollado
filogeneticamente para la supervivencia (Stein, 2009; Aparecida dos Santos & Nunes Moreira, 2014). El objetivo de esta investigación fue identificar la relación existente entre las dimensiones de la resiliencia de profesionales que atienden adultos mayores y el engagement laboral y la relación con las competencias emocionales. Se elaboraron modelos de regresión lineal para establecer los niveles de predicción entre las variables independientes y dependiente. Los principales resultados arrojan una relación entre la resiliencia (así como sus diversas dimensiones), el engagement (β = .207; p =. 005) y las competencias emocionales (β =.710; p =.001) incluyendo cuatro de las cinco dimensiones en el análisis (R2= .724, F = 108.63, gl = 2, p = .001).
Descargas
Referencias
Aparecida dos Santos, R., & Nunes Moreira, M. C. (2014). Resilience and death: the nursing professional in the care of children and adolescents with life-limiting illnesses. Ciência & Saúde Coletiva, 19(12), 4869-4878. doi: 10.1590/1413-812320141912.18862013
Armstrong, A. R., Galligan, R. F., & Critchley, C. R. (2011). Emotional Intelligence and Psychological Resilience to Negative Life Events. Personality and Individual Differences, 51(3), 331-336. doi: 10.1016/j.paid.2011.03.025
Badger K. Royse, D. & Craig C (2008) Hospital social workers and indirect trauma exposure: An exploratory study of contributing factors. Health and Social Work 33(1), 63-72. doi:10.1093/hsw/33.1.63
Bandura, A. (2008). An agentic perspective on positive psychology. In S.J. Lopez (Ed.). Positive psychology: Exploring the best in people. (pp.167-196). Westport, CT: Greenwood.
Bisquerra, R. & Pérez, N. (2007). The emotional competencies. Education XXI, 10, 61-82. doi: 10.5944/educxx1.1.10.297
Brolese, D., Guedes dos Santos, J., da Silva Mendes, J., Santos da Cunha, K., & Rodrigues, J. (2017). Resilience of the health team in caring for people with mental disorders in a psychiatric hospital. Revista da Escola de Enfermagem da USP, 51, 1-8. doi: 10.1590/s1980-220x2016026003230
Campbell-Sills, L., Cohan, L.S., & Stein, M.B. (2006). Relationship of Resilience to Personality, Coping and Psychiatric Symptoms in Young Adults. Behaviour Research and Therapy, 44, 585-599. doi: 10.1016/j.brat.2005.05.001
Cárdenas, T, & Jaik, A. (2014). Inventario para la medición del Engagement (ilusión por el trabajo). Un estudio instrumental. Psicogente, 17(32), 294-306. doi: 10.17081/psico.17.32.457
Connor, K. M., & Davidson, J. R. T. (2003). Development of a new resilience scale: the Connor-Davidson Resilience Scale (CD-RISC). Depression and Anxiety, 18, 71-82. doi: 10.1002/da.10113
Cooper-Thomas, H. & Anderson, N. (2005). Organizational socialization: a field study into socialization success and rate. International Journal of Selection and Assessment, 13, 116-128.
Crowder, R., & Sears, A. (2016). Building resilience in social workers: An exploratory study on the impacts of a mindfulness- based intervention. Australian Social Work, 70(1),1-25. doi: 10.1080/0312407x.2016.1203965
De Caroli, M. E., & Sagone, E. (2016). Resilience and psychological well-being: differences for affective profiles in italian middle and late adolescents. International Journal of Developmental and Educational Psychology 1(1), 149-159. doi: 10.17060/ijodaep.2016.n1.v1.237
De León, C. & Ramírez, C. (2016). Emotional competencies of parents or guardians from the perspective of the tutors. (Unpublished thesis). UADEC, Mexico.
Demerouti, E., Bakker, A. B., Janssen, P. P. M., & Schaufeli, W. B. (2001). Burnout and engagement at work as a function of demands and control. Scandinavian Journal of Work, Environment & Health, 27, 279-286.
Fernandes de Araújo, L., Teva, I., & amp; Bermúdez, M. D. (2015). Adult resilience; A theoretical revision. Psychological therapy, 33(3), 257-276. doi: 10.4067/s0718-48082015000300009
Froman, L. (2009). Positive Psychology in the Workplace. Journal of Adult Development, 17(2), 59-69. doi: 10.1007/s10804-009-9080-0
Garmezy, N. (1991) Resiliency and Vulnerability to Adverse
Developmental Outcome Associated with Poverty. American Behavioral Scientist, 34, 416-430. doi: 10.1177/0002764291034004003
Garmezy, N., Masten, A. S., & Tellegen, A. (1984). The study of stress and competence in children: a building block for developmental psychopathology. Child development, 55(1), 97-111. DOI: 10.1111/j.1467-8624.1984.tb00276.x
Kapoulitsas, M., & Corcoran, T. (2015). Compassion fatigue and resilience: A qualitative analysis of social work practice. Qualitative Social Work, 14(I), 86–101.
Kinman, G., & Grant, L. (2011). Exploring stress resilience in trainee social workers: The role of emotional and social competencies. British Journal of Social Work, 41, 261-275. doi:10.1177/1473325014528526
Leyton-Pavez, C., Valdés-Rubilar, S., & Huerta-Riveros, P. (2017). Methodology for the prevention and intervention of psychosocial risks at work in the public health sector. Journal of Public Health, 19(1), 10-16. doi: 10.15446/rsap.v19n1.49265
Lisbona, A., Morales, J. F., & amp; Palací, F. J. (2009). The engagement as a result of the organizational socialization. International Journal of Psychology and Psychological Therapy, 9 (1), 89-100. Retrieved from: http://www.redalyc.org/pdf/560/56012876007.pdf
López, L., & amp; Moreno, J. (2013). The coaching process as protectionary of engagement. Tourism & Management Studies, 2, 536-550.
Luthar, S. (1999). Poverty and children’s adjustment. Newbury Park, CA: Sage Publications.
Luthar, S. S., Cicchetti, D. & B. Becker (2000). The Structure of Resilience, a Critical Evaluation and Guideline for Future Reports. Child Development, 71(3), 543-62.
Magnano, P., Craparo, G., & Paolillo, A. (2016). Resilience and Emotional Intelligence: which role in achievement motivation. International Journal of Psychological Research, 22(3), 39-54. doi: 10.21500/20112084.2096
Martínez-Arias, R., & De Puelles-Casenave, C. (2010). Job emotional exigence in Units of Police Intervention. Clinical, Legal and Forensics Psychopathology, 10, 91-128. Recovered from http://masterforense.com/pdf/2010/2010art6.pdf
Maslach, C., Schaufeli, W. B., & amp; Leitner, M. P. (2001). Job burnout. Annual Review of of Psychology, 52, 397-422. doi: 10.1146/annurev.psych.52.1.397
Masten, A. S., & amp; Reed, M. G. J. (2002). Resilience in Development. In C. R. Snyder & S. J. Lopez (Eds.), Handbook of Positive Psychology (pp. 74-88). New York: Oxford University Press. Recovered from: https://experts.umn.edu/en/publications/resilience-in-development-3
Mateu Pérez, R., García Renedo, M., Gil Beltrán, J. M. And Caballer Miedes, A. (2010). The importance of teachers as guides or tutors of resilience. I European Congress of Resilience. Retrieved from: http://resilienciabarcelona.net/wp-content/uploads/2010/10/com.-la-importanciade-los-docentes.pdf
Menezes de Lucena, V., Fernández, B. Hernández L. Ramos, F. Contador, I. (2006). Resilience and the Burnout Engagement model in formal caregivers of the elderly. Psicothema, 18(4), 791-796.
Palma-García, M. D., & Hombrados-Mendieta, I. (2017). Resilience and personality in social work students and social workers. International Social Work, 60(I), 19-31. doi: 10.1177/0020872814537856
Pérez-Escoda, N., Bisquerra, R., Filella, G., & Soldevila, A. (2010). Construction of the questionnaire about emotional development in adults. (QDE-A). REOP, 21(2), 367-379. doi: 10.5944/reop.vol.21.num.2.2010.11539
Román, J. P., Battistelli, A., & Odoardi, C. (2013). Work Engagement as Mediator between Perceived Participation, Supervisor Support and Altruistic Behaviors: Empirical Results from the Italian Social Enterprise Sector. Universitas Psychologica, 12(3), 899- 909. doi: 10.11144/javeriana.upsy12-3.wemp
Rutter, M. (1979). Maternal deprivation. Child Development, 50, 283-305. doi: 10.2307/1129404
Rutter, M. (1985). Resilience in the face of adversity. Protective factors and resistance to psychiatric disorder. The British Journal of Psychiatry, 147(6) 598-611. doi:10.1192/bjp.147.6.598
Salanova, M. & Schaufeli, W. (2009). The Engagement in the Work. España: Alianza Ed.
Salovey, P., Bedell, B. T., Detweiler, J. B., & Mayer, J. D. (1999). Coping intelligently: Emotional intelligence and the coping process. In C.R. Snyder (Ed.), Coping: The psychology of what works (pp. 141-164). New York: Oxford Press. doi: 10.1093/med:psych/9780195119343.003.0007
Sánchez, D., & Robles, M. A. (2014). Personality and resilience in a special force corp of the National Police of Spain. Journal of Work and Organizational Psychology, 30(2), 75-81. doi:10.1016/j.rpto.2014.06.003
Schaufeli, W. B., & Van Dierendonck, D. (2001). Utrechtse Burnout Schaal (UBOS) [Utrecht Burnout Scale]. De Psycholoog, 36, 9-12. doi: 10.1037/t05561-000
Schaufeli, W. B., Bakker, A. B., & Salanova, M. (2006). The measurement of work engagement with a brief questionnaire: A cross-national study. Educational and Psychological Measurement, 66, 701-716. doi:10.1177/0013164405282471
Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3, 71-92.
Slattery SM, & Goodman L A. (2009). Secondary traumatic stress among domestic violence advocates: Workplace risk and protective factors. Violence Against Women, 15(11): 1358-379. doi: 10.1177/1077801209347469
Smith B.W., Dalen J., Wiggins K., Tooley E., Christopher P., & Bernard J. (2008). The Brief Resilience Scale: Assessing the ability to bounce back. International Journal of Behavioral Medicine, 15(3), 194-200. doi:10.1080/10705500802222972
Sonnentag, S. (2003). Recovery, work engagement, and proactive behavior (2003): A new Look at the interface between non-work and work. Journal of Applied Psychology, 88, 518-528.
Stein, D. J. (2009). The Psychobiology of Resilience. CNS Spectrum, 14(2), 41-47. doi: 10.1017/s1092852900027280
Suárez-Bagnasco, M. (2016). Resilience and executive dysfunction in healthy adults between 30 and 60 years old. Panamerican Journal of Neuropsychology, 14(4), 317-321. doi: 10.5604/17307503.1225266
Ten Brummelhuis, L., Bakker, A. Hetland, J., & Keulemans L. (2012). Do new ways of Working foster work engagement? Psicothema, 24(1), 113-20. Retrieved from: https://www.ncbi.nlm.nih.gov/pubmed/22269373
UNESCO .(2015). Rethinking Education. Towards a global common good? Paris: UNESCO. Retrieved from: http://unesdoc.unesco.org/images/0023/002325/232555e.pdf
Descargas
Publicado
Número
Sección
Licencia
Derechos de autor 2018 Actualidades en Psicología
Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial-SinDerivadas 4.0.
Este obra está bajo una licencia de Creative Commons Reconocimiento-NoComercial-SinObraDerivada 4.0 Unported.
Cómo citar
