Technostress, Career Commitment, Satisfaction with Life,  and Work-Family Interaction Among Workers in  Information and Communication Technologies

Carlotto, Mary Sandra; Welter Wendt, Guilherme; Jones, Alice P.

doi:10.15517/ap.v31i122.22729

Autores

Mary Sandra Carlotto Universidade do Vale do Rio dos Sinos, Brasil Autor
Guilherme Welter Wendt Goldsmiths, University of London, England. Autor
Alice P. Jones Goldsmiths, University of London, England. Autor

DOI:

https://doi.org/10.15517/ap.v31i122.22729

Palavras-chave:

tecno-estrés, compromiso con la carrera, satisfacción con la vida, interacción trabajo-familia, Tecnologías de Información, Comunicación

Resumo

Abstract:

Technostress occurs when individuals experience negative psychosocial effects of technology usage and also demonstrate negative valence associated with ICT use. It is composed of four dimensions (Disbelief, Fatigue, Anxiety, and Ineffectiveness), which describe two aspects of technostress (Technoanxiety and Technofatigue). This study aimed to investigate the relation between technostress dimensions, career commitment, life satisfaction, and work-family interactions among ICT professionals. Variables including gender, age and length of employment were also considered. The sample was composed of 234 Brazilian individuals. It was found that work-family and family-work conflicts were associated with increased technofatigue and technoanxiety, and decreased career resilience. Age and gender differences were also identified. These differences emphasize the role of organizations and society in what refers to reduce inequalities in workplace and to support better preventive actions

Resumen:

El Tecno-estrés se produce cuando las personas experimentan efectos psicosociales negativos por el uso de la tecnología y también demuestran valencia negativa asociada con el uso de las TIC. Se compone de cuatro dimensiones (incredulidad, fatiga, ansiedad, e ineficacia) que describen dos aspectos del tecno-estrés (tecno-ansiedad y tecno-cansancio). El objetivo de este estudio fue investigar la relación entre las dimensiones del tecno-estrés, compromiso con la carrera, satisfacción con la vida y la interacción trabajo-familia entre los profesionales de las TIC. También se consideraron variables como el sexo, la edad y la antigüedad en el empleo. La muestra se compuso de 234 individuos brasileños. Se encontró que el conflicto trabajo-familia y familia-trabajo se asociaron con una mayor tecno-fatiga y tecno-ansiedad, y una menor resiliencia en la carrera. También se detectaron diferencias de edad y género, lo que enfatiza en el papel de las organizaciones y la sociedad en reducir las desigualdades en el lugar de trabajo y apoyar mejores acciones preventivas

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Biografia do Autor

Mary Sandra Carlotto, Universidade do Vale do Rio dos Sinos, Brasil

Psicóloga, mestre em Saúde Coletiva, doutora em psicologia social.

Docente do Pós-Graduação em Psicologia/PUCRS
Guilherme Welter Wendt, Goldsmiths, University of London, England.

Department of Psychology, Goldsmiths, University of London, England.
Alice P. Jones, Goldsmiths, University of London, England.

Department of Psychology, Goldsmiths, University of London, England.

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