Abstract
This article explains what a bank or financial institution’s operational risk is; how to identify it, quantify it and control it as well as the adequate measures to eliminate or mitigate its effect. A reliable tool to help us understand and manage this type of risk is through the construction of a matrix which allows us to identify it by gathering the Risk levels (viability and Impact) and the associated exposure to the operational risk. An example of this operational risk’s matrix is designed, as well as its results. Lastly, recommendations are proposed to the financial institution for the proper administration of the operational risk.
References
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Asociación de Supervisores Bancarios de las Américas.
Comité de Basilea de Supervisión Bancaria.
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Copyright (c) 2011 Carlos Palma Rodríguez
