Reflexiones Journal ISSN Impreso: 1021-1209 ISSN electrónico: 1659-2859

OAI: https://revistas.ucr.ac.cr/index.php/reflexiones/oai
INSTRUMENT TO ASSESS PSYCHOLOGICAL AND EMPLOYMENT VARIABLES IN BUS DRIVERS
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Keywords

variables psicológicas
variables laborales
conductores de autobuses
rendimiento laboral
transporte público
Psychological variables
employment variables
bus drivers
work performance
public transport

How to Cite

Córdoba López, C., & Moreno Salas, M. (2013). INSTRUMENT TO ASSESS PSYCHOLOGICAL AND EMPLOYMENT VARIABLES IN BUS DRIVERS. Reflexiones Journal, 92(2), 109–122. Retrieved from https://revistas.ucr.ac.cr/index.php/reflexiones/article/view/8826

Abstract

The role played by bus drivers is fundamental in as much, as they are in charge of the transport of people, therefore the optimal labor yield of the bus drivers is key to assure, the users of the public transport, a safe, worthy and satisfactory trip. The objective of this investigation was to propose a questionnaire to evaluate some psychological factors and of labor yield of the conductors of buses of the company Paracito, S.A. The instrument is composed by eight variables: familiar self-esteem, masculinity, family relationships, couple relationships, and labor satisfaction, customer service, drug consumption, and labor day, each variable counts with between six and twelve reagents and are conformed by a scale type Likert. At the moment, it is precise to advance in the application and quantitative validation of the same among bus drivers of different companies in order to count on empirical data that will reinforce the validity and trustworthiness of the same.
PDF (Español (España))

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