BURNOUT AND ENGAGEMENT IN PROFESSIONALS OF COSTA RICAN PRISION SYSTEM

Abstract

Burnout Syndrome is defined as a psychological condition of exhaustion at the personal, professional cynicism and inefficiency that can occur in professionals working directly with humans, while the opposite construct, the Engagement is a condition characterized by vigor, dedication and absorption. The above variables were explored in 180 professional, all of them, collaborators of Costa Rican prison system. The technique of data collection was the survey and sampling of convenience. The results of a questionnaire of 49 questions, indicated the presence of a low level of Burnout (n=10) and a high level of Engagement (n=170), an average of 42,04 hours worked per week and an average of 8,59 hours a week devoted to recreation. In addition, 44,4% of the participants would be willing to change jobs. We conclude a statistically significant negative relationship between Burnout and Engagement, together with adequate reliable measurement of the variables, also you should prioritize the investigation of variables with Burnout, recreation and leisure use.